NetApp ONTAP Review

The product is stable and reliable. We always have access to our files.


What is our primary use case?

The primary use case is for storing flat files. The secondary use case is as a conduit for long-term archiving.

How has it helped my organization?

The product is reliable. We always want to have access to the files, and the system has to be up 99.9 percent of the time.

What is most valuable?

It most valuable feature is its stability. A product has to be stable.

What needs improvement?

It should have the ability to be very agile and release more cloud-centric products as compared to some of its competitors. We would like it to have the ability to run or manage a solution in the cloud. This would allow us to migrate our data on-premise to off-premise in cloud solutions.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Stability has been good so far. We haven't had any major issues, which is what we want.

What do I think about the scalability of the solution?

Our environment is large. We are managing over 10 petabytes of data, in terms of storage.

How is customer service and technical support?

The support has been very good. Anytime that we have had an issue, they have been able to have a resource available to help walk us through problems.

How was the initial setup?

The integration and configuration were fine.

Which other solutions did I evaluate?

We also evaluated Dell EMC VNX, as a storage solution. We did not chose them because of cost.

We chose NetApp ONTAP because the price was most attractive and the support team was very good.

What other advice do I have?

Make sure you can to do a PoC onsite (or offsite) to ensure the product works for you.

We are using the on-premise version, though we are looking for off-premise solutions from NetApp.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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