NetApp SnapCenter Review

Free to use with good stability and very good technical support


What is our primary use case?

We primarily use the solution for snapshots and for backups.

What is most valuable?

We have found that the snapshotting mechanism is better than VMware.

The solution is stable.

The initial setup isn't extremely difficult.

Technical support has been very helpful when we have issues.

The solution is free to use for our company.

What needs improvement?

The usability of the solution could be much better. It's something the solution could improve upon.

The UI, the User Interface, needs to be improved. It's not as clean or modern as it could be.

Some of the granularity isn't there when you compare it to solutions like Rubrik, which are much slicker.

For how long have I used the solution?

I've only been working with the solution for a couple of months. It hasn't been that long.

What do I think about the stability of the solution?

The solution is very stable. We haven't really experienced any bugs or glitches. I can't recall the product crashing or freezing. The reliability is pretty good in terms of performance.

What do I think about the scalability of the solution?

We have not yet tested the scalability. I cannot speak to how easy it is to do so.

Currently, I am the only person in the company that is using the product.

How are customer service and technical support?

We have dealt with technical support in the past. We've found them to be very, very good. They are helpful and responsive, They are knowledgeable. We are very satisfied with the level of service they provide to us when required.

Which solution did I use previously and why did I switch?

We had previously used solutions VMware. However, we found that sometimes of the answers were too long when you use VMware snapshots. Therefore, we decided to switch to a different product altogether.

How was the initial setup?

The initial setup is neither straightforward nor complex. It was somewhere in between. It has a moderate amount of complexity.

What's my experience with pricing, setup cost, and licensing?

We use the solution for free. The price couldn't be any lower for us. We have no complaints in that regard.

Which other solutions did I evaluate?

I've looked at Rubrik in the past. I find it to be much slicker in its capabilities. It offers much more granularity.

What other advice do I have?

We are using the latest version of the solution. I cannot speak to the actual version number.

I would rate the solution at an eight out of ten.

If new users or companies are considering the solution, I would advise that they make sure they read the documentation in full. It's the best advice I can offer a new user.

Which deployment model are you using for this solution?

On-premises
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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