NetApp Snapshot Review
​More reliable and accessible data protection than backups alone


What is most valuable?

The data protection provides peace of mind.

How has it helped my organization?

More reliable and accessible data protection than backups alone.

What needs improvement?

Specialized applications like SnapManager for Exchange (SME) are finicky.

My experience with SME is that it is not as stable at the overall Snap platform (which is part of ONTAP, not a separate product like the SnapManager products). SME does a fine job of backing up Exchange databases, but due to the HA nature of DAGs, there are times when a primary database switches from server to server. When this happens, SME does not elegantly handle that transition; as a result, there can be missed snapshots. This means gaps in your recoverable timeframe.

I'm not sure how to fix the issue as I'm not a software developer. I'm sure there are complexities that I don't see.

For how long have I used the solution?

More than six years.

What do I think about the stability of the solution?

Only with SME, especially going between versions. So, rarely.

What do I think about the scalability of the solution?

No.

How is customer service and technical support?

Very good.

How was the initial setup?

Straightforward, once you fully comprehend the concept. It's not 'simple', but it works well and is comprehensible.

What other advice do I have?

Do it! Don't not do it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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