NetApp Snapshot Review

Very good repurposing and backup features with an easy initial setup


What is our primary use case?

The primary use of the solution is mainly for backup and recovery. We also use it for repurposing the workloads.

What is most valuable?

The most valuable features of the solution are the repurposing and backup features.

What needs improvement?

The solution could include more databases and make it accessible to the DBAs. The automation process should be run in a way where it could be run from the database itself.

For how long have I used the solution?

I’ve been using the solution for ten years.

What do I think about the stability of the solution?

In terms of stability, it’s very good. We've never lost anything. The only downside, I would say, is it does take a while to browse through. Sometimes I wait for maybe three minutes for something to come back so that I can get a proper listing and find what I need. If it's used with SnapManager, it does take long to update from the GUI.

What do I think about the scalability of the solution?

Right now, we don’t plan to increase usage. We have 150-200 people on the solution currently. We will still use the solution, but not so extensively.

How are customer service and technical support?

Technical support is good. However, sometimes we are put in touch with an agent that is not so knowledgable.

How was the initial setup?

The initial setup was straightforward. Deployment took about three weeks.

What about the implementation team?

Mostly we handled the deployment ourselves, however, we did hire a consultant to assist us with implementation.

What's my experience with pricing, setup cost, and licensing?

We bought the license with the machine, so we put everything together and paid for a bundle.

What other advice do I have?

We use a hybrid deployment model.

If you do have a storage device, I would strongly recommend that you implement it, especially with the ransomware that's going around. It offers quick recoveries for users, especially on file servers.

I'd rate the solution eight out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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