NetIQ Identity Governance Review

The installation process can be improved but it provides intuitive and customized dashboards.

What is most valuable?

  • Risk Analysis Engine
  • Business-IT Role Mining, Certifications
  • Dynamic Grouping
  • Life Cycle Management
  • Provisioning Integration Modules with IDM solutions
  • Intuitive and customized Dashboards
  • Advanced Analytics

How has it helped my organization?

It automated and completed the user's Life Cycle management (which was manual in many cases), while validation of user's access is being performed for any of his Access Requests. More than that, it helped to build a firm RBAC module with its Role Mining tool and it helped the organization to lower the risk of access to critical applications by non-authorized users and by that it helped push the organization to compliance and readiness for auditing and regulations approval.

What needs improvement?

The installation process can be improved. The Workflow Designer interface can be improved as well.

For how long have I used the solution?

For about a year.

What was my experience with deployment of the solution?

Not particularly.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Pretty satisfying.

Which solution did I use previously and why did I switch?

No previous solution used.

How was the initial setup?

Was a bit complex, the Installation process can be definitely improved and re-designed. There is no installation wizard. Instead, lots of manual third party software installations and configurations.

What about the implementation team?

We used a vendor team who were very high skilled.

What was our ROI?

Calculating ROI for identity-audit-risk management solutions is hard, because you cannot measure in bills what breaches you prevented and what these potential breaches financial damage could be. Anyway I could say that in terms of financial saving, this solution saved a lot of long manual expensive audits right after the very first project stage of getting visibility.

Which other solutions did I evaluate?

  • RSA-Aveksa
  • CA-Eurikify

What other advice do I have?

Put 80% of your focus on the business process design (not on the technological side at all!) - and do it way before the project has even begun. Do not forget that it's a business-focused project so start from defining the business demands, then go to a final business design - only after - initiate the the technical project.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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