NetIQ Identity Manager Review

The Roles and Resource Management at my company has been improved but the UI needs improving.

What is most valuable?

  • Identity Manager
  • User Application

How has it helped my organization?

  • Roles and Resource Management
  • Segregation of Duties
  • Approval Workflows
  • Event Based Identity Synchronization.

What needs improvement?

  • User Application
  • UI
  • Product Licensing

For how long have I used the solution?

10 years.

What was my experience with deployment of the solution?

No, the deployment is okay.

What do I think about the stability of the solution?

No, The product is quite stable.

What do I think about the scalability of the solution?

Scales okay.

How are customer service and technical support?

Customer Service:

Never had a need to call customer service.

Technical Support:

It was a pretty similar standard to what you would get somewhere else.

Which solution did I use previously and why did I switch?

Yes, and we switched because NetIQ was easy to work, and low time to market.

What about the implementation team?

I implemented it myself.

Which other solutions did I evaluate?

Yes we did.

What other advice do I have?

I would recommend this product, Its quite flexible and quick to start with.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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