NETSCOUT LinkRunner Review

point to distance broken cable (TDR) ICMP, TCP ping even 13 hosts


What is most valuable?

  • Solid body: Network engineers and technicians need devices that have hard bodies because they might drop it, pick it up with other equipment and so on.
  • Authorized: It is stable and I am used to its reports. If you need to validate a cable, you can just calibrate it with a one-meter cable, and then test any cable again.
  • Long-life battery

How has it helped my organization?

It helps me because I don’t have to call another technician.

What needs improvement?

  • No touch screen
  • It doesn't support USB flash storage
  • It doesn't support WiFi

For how long have I used the solution?

I have been using it for about two years.

What was my experience with deployment of the solution?

Deployment was very easy. I did not even need a manual.

What do I think about the stability of the solution?

I never had any stability issues.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How is customer service and technical support?

Customer Service:

I rate customer service 80/100.

Technical Support:

I rate technical support 80/100.

How was the initial setup?

Initial setup was very easy.

What about the implementation team?

An in-house team implemented it but I use it for my work.

What was our ROI?

We have achieved an ROI of 90%.

What's my experience with pricing, setup cost, and licensing?

It is very expensive.

What other advice do I have?

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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