Netskope CASB Review

Flexible deployment, easy to manage, and good technical support


What is our primary use case?

There are lots of different use cases.

What is most valuable?

There are many, many different ways you can actually deploy the solution.

It's pretty flexible in terms of management.

Technical support is pretty good.

We've found the solution to be stable.

The initial setup is pretty straightforward.

What needs improvement?

It's important that they review the NTP connection in relation to emails. Currently, this information is not covered by Netskope in terms of documentation or support.

The configuration in the cloud model could be improved upon.

For how long have I used the solution?

I've only been using the solution for about six months. It's been well less than a year so far. It hasn't been too long at this point.

What do I think about the stability of the solution?

The solution is quite stable. We haven't had issues with bugs, glitches, or crashes. It's quite reliable from that perspective.

How are customer service and technical support?

We've been quite satisfied with the technical support and the level of assistance they provide. They are knowledgeable and responsive.

How was the initial setup?

The deployment is rather straightforward as the solution gives you many ways you can actually deploy it. It's quite flexible. It's definitely a good selling point.

What's my experience with pricing, setup cost, and licensing?

I'm more of a technician. I don't handle billing or payments. Therefore, it's difficult for me to assume the cost of the product or what the client is paying. I'm not sure if it is monthly or yearly and I couldn't say if it is high or low.

What other advice do I have?

We're just a customer. We don't have a business relationship with the solution.

On a scale from one to ten, I would rate the solution at an eight.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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