Netskope CASB Review

It gives us a very broad look at SaaS governance -- risk, redundancy and cost.

What is most valuable?

It gives us a very broad look at SaaS governance. It doesn’t focus only on security risk, it also brings in the vast assets of managing SaaS and it addresses redundancies in the SaaS that we have paid for.

How has it helped my organization?

It gives us a view into risk, redundancy and cost, just to build on what I said previously. It helps us minimize risk in SaaS, and helps us minimize redundancy in SaaS and cost itself.

What needs improvement?

I would like for the product to have very clear visibility with regards to what SaaS is being used actively versus what SaaS is being accessed from a passive user.

For how long have I used the solution?

I've used it for about one year.

What was my experience with deployment of the solution?

We haven't encountered any issues with deployment.

What do I think about the stability of the solution?

It's been very stable.

What do I think about the scalability of the solution?

We are working on scaling right now. I don’t foresee any issues.

How are customer service and technical support?

To their credit, we haven’t needed to activate technical support from a troubleshooting perspective much. Otherwise, they have been very proactive in regards to reaching out to us with new features and capabilities.

Which solution did I use previously and why did I switch?

Security risks were the main drivers to choosing this product.

How was the initial setup?

It’s very straightforward. It was very administrative, but it wasn’t that extensive.

What about the implementation team?

It was done in-house, but they did have people working with us in case we needed assistance.

Which other solutions did I evaluate?

We evaluated the entire ecosystem of products at that time. Netskope met the majority of our needs at that time as well as now, which means it's still the leading product.

What other advice do I have?

This solution should be recognized as a very important tool that gets your organization to a certain vision or a certain outcome. If the organization wants to have a very clear picture on redundancies and costs, and to map all its enterprise capabilities to verified SaaS vendors, then this tool can do both proactive policing as well as passive.

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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