NetSuite OneWorld Review

Allows leadership to make high level decisions

How has it helped my organization?

The executive dashboards have satisfied the founders and leadership with up to the minute information. This allows them to make high level decisions.

What is most valuable?

  • Resourcing
  • Financial
  • Reporting
  • Project tracking
  • Executive dashboards

What needs improvement?

Time entry for billable employees.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Not really.

What do I think about the scalability of the solution?

Not really.

How are customer service and technical support?

I would rate technical support as a six to seven out of 10.

Which solution did I use previously and why did I switch?

We used Workamajig. We switched because it could not handle our ERP needs

How was the initial setup?

The initial setup was both straightforward and complex. We added a lot of custom fields which created our own complexities.

What's my experience with pricing, setup cost, and licensing?

Good solution for the price, but hire a skilled project manager to handle the technical setup.

Which other solutions did I evaluate?

We evaluated Intacct, FinancialForce, and Microsoft Dynamics AX.

What other advice do I have?

Hire a very skilled project manager with development skills.

**Disclosure: My company has a business relationship with this vendor other than being a customer: We are on the Customer Advisory Board.
More NetSuite OneWorld reviews from users
...who compared it with Sage PFW ERP [EOL]
Learn what your peers think about NetSuite OneWorld. Get advice and tips from experienced pros sharing their opinions. Updated: September 2021.
535,015 professionals have used our research since 2012.
Add a Comment
ITCS user