New Relic APM Review

Unique model, ultra-modern product

Valuable Features:

From operationally rich, to developer deep. Invites dev and ops to work together, most operational APM tools don't invite the dev. Most easily adopted APM tool. For innovators first, then the rest of the Org will start to "Get It".

Room for Improvement:

It is a SaaS service and this creates internal friction that needs innovative solutions (but you have to own that).ROI is very high because a single SKU product is rare in APM today, and the ability to move licenses anywhere is an amazing agility quotient.

Other Advice:

ROI - found key issues in the first month in the biggest Alexa-rated site that we own.
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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1 Comment
author avatarit_user4401 (Developer at a transportation company with 1,001-5,000 employees)
Vendor

The importance of New Relic is that the user do not have to install and maintain the back end monitoring system, its database and its storage - that is all done by New Relic. The user just have to install the New Relic agents into his applications.

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Highlights
The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters.
End-user Synthetics and monitoring are very good.
The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful.
The most valuable feature is application monitoring.
The VPN is one of the solution's most valuable features for us.
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