New Relic APM Review

No extra cost to the configuration and there is no daily charge for the product, because it saves analysis time.


What is most valuable?

Insights.

How has it helped my organization?

Identifies bottlenecks in applications, the servers and the network.

What needs improvement?

In the first stage, the area of development, infrastructure and communication portal.

For how long have I used the solution?

1 year.

What was my experience with deployment of the solution?

No issues.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

Customer Service:

8/10.

Technical Support:

8/10.

Which solution did I use previously and why did I switch?

Yes, we switched because of the price.

How was the initial setup?

Very simple setup.

What about the implementation team?

In-house.

What was our ROI?

Immediately.

What's my experience with pricing, setup cost, and licensing?

We don´t have any extra cost to the configuration and there is no daily charge for the product, because it saves analysis time.

Which other solutions did I evaluate?

Yes. Compuware, CA monitoring products and Riverbed APM (old Opnet solution).

What other advice do I have?

I believe that New Relic meets 90% of cases. So if you have low budget and little time to implement , this would be the best choice.


Disclosure: I am a real user, and this review is based on my own experience and opinions.

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