New Relic APM Review

Transcational traces are very helpful.


What is most valuable?

Transaction traces

How has it helped my organization?

It helps me to identify root cause on the code level issues.

What needs improvement?

Doesn't recognized some third party transaction traces.

For how long have I used the solution?

3 Years.

What was my experience with deployment of the solution?

I haven't experienced any issues with deployment.

What do I think about the stability of the solution?

I haven't experienced any issues with stability.

What do I think about the scalability of the solution?

I haven't experienced any issues with scalability.

How are customer service and technical support?

Customer Service:

Extremely satisfied

Technical Support:

Satisfied

Which solution did I use previously and why did I switch?

Yes, I switched because of the low cost

How was the initial setup?

Straightforward

What about the implementation team?

Implemented on my own

What was our ROI?

Very high

What's my experience with pricing, setup cost, and licensing?

They come up with best pricing solution for frequent buyers.

Which other solutions did I evaluate?

Did PoC using pro version.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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