New Relic APM Review

Shows how much time each SQL transaction takes so client can pinpoint the query and modify.


What is most valuable?

New Relic shows how much time each SQL transaction (SQL query) is taking to execute. By this, client can pinpoint the query and modify so that it takes less time to execute.

How has it helped my organization?

New Relic has detailed analysis of various parameters such as Web Server, Database server, Application Server etc. so we were able to provide the client with more productive reports.

What needs improvement?

Additional functionalities and application up time.

What was my experience with deployment of the solution?

No major issues.

What do I think about the stability of the solution?

Yes, sometimes.

What do I think about the scalability of the solution?

Yes, sometimes.

How are customer service and technical support?

Customer Service:

Used rarely, was average.

Technical Support:

Used rarely, was average.

Which solution did I use previously and why did I switch?

Cost effectiveness.

How was the initial setup?

Straight-forward, though not completely.

What about the implementation team?

In-house.

What was our ROI?

Good.

What other advice do I have?

Check for scalability and application up time.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
More New Relic APM reviews from users
...who work at a Financial Services Firm
...who compared it with Dynatrace
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