New Relic APM Review
We used to get lots of complaints from clients on app slowness. Using New Relic we are able to solve slowness issues


Valuable Features

  • App server monitoring
  • Response time
  • Error Rates

Improvements to My Organization

We used to get lots of complaints from clients on app slowness. Using New Relic we are able to solve the slowness issues based on traffic and server response metrics.

Room for Improvement

Errors insights have room for improvement especially error analysis part which is somewhat less compared to similar tool Splunk.

Use of Solution

Over 2 years.

Deployment Issues

No issues encountered.

Stability Issues

None encountered. It's quite stable.

Scalability Issues

No issues encountered.

Customer Service and Technical Support

Customer Service:

9 out of 10. They have a great support team.

Technical Support:

9 out of 10.

Previous Solutions

No but we are using Splunk and New Relic along with Stackdriver Simultaneously [Don't want to depend on one and use the features of all].

Initial Setup

We followed their documentation and it was good enough to set it up.

Implementation Team

In house team.

ROI

About 50-60%.

Pricing, Setup Cost and Licensing

We spend around $100 per month.

Other Solutions Considered

We analyzed AppDynamics as well but found New Relic better suited for us.

Other Advice

Please go ahead and try this and you won't regret having it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

Add a Comment

Guest
Why do you like it?

Sign Up with Email