New Relic APM Review
We like that in server pools, you can install the agent on one server and that it supports plug-ins (RMQ, Redis etc.).


Improvements to My Organization

It was the first tool our company used for application level monitoring. It doesn't require much investment or technical expertise to implement, and I would recommend it for SME.

Valuable Features

Support for plug-ins (RMQ, Redis etc.) is a valuable feature.

Stability Issues

Older versions of .NET.

Scalability Issues

The agents are updated quite frequently, but New Relic doesn't offer tools for doing the upgrade in large environments.

Customer Service and Technical Support

Customer Service:

It's good.

Technical Support:

We had several issues that were dealt with by there tech support, and their level is pretty good.

Previous Solutions

No previous solution was in place.

Initial Setup

The setup is quite simple and there are plenty of online resources.

Implementation Team

We did it in-house.

ROI

Since the plug-ins that report to New Relic do not require license, the ROI is high.

Pricing, Setup Cost and Licensing

In server pools, you can install the agent on one server. Also, make sure you make the most out of using plug-ins as they don't require licenses.

Other Advice

We are using it also for monitoring of Azure cloud.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
1 visitor found this review helpful

1 Comment

it_user261615User

Honest, simple review

02 July 15
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