New Relic APM Review

We're able to determine where time is spent overall in server requests and to analyze database query times.

New Relic APM generates weekly performance reports, but they aren't really actionable.

No, but it was deployed before I arrived at the organization.

No, the service appears very stable. We get occasional 503 errors when pushing data to New Relic, but it's fairly infrequent.

No issues encountered.

Customer Service:

We haven't had to interact with customer service at all.

Technical Support:

I haven't had to use technical support.

We've always used New Relic.

It was done in-house.

We never quantified this.

New Relic was the market leader at the time. It still is, although there are more competitors now (AppNeta, sysdig).

Disclosure: I am a real user, and this review is based on my own experience and opinions.

Aug 20 2015

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