New Relic APM Review

It's given us the ability for anyone to know how our customers experience our application, although it would be nice to have a way to pull charts and data into third-party services.


Valuable Features

It allows us to break up the bands of types of responses you get, such as database and external transactions.

Improvements to My Organization

It's given us the ability for anyone to know how our customers experience our application.

Room for Improvement

I'd like a way to pull charts and data into third-party services. If we can pull that data and recreate charts, that would be great.

There are also a couple UX/UI inconveniences, as some of the graphs take a sharp drop down because they haven't gotten data yet.

Stability Issues

It's fairly stable, but there were some issues every once in a while, but New Relic is very quick to put notifications out.

Scalability Issues

It's no problem, we’ve gone through adding services and have had no issue scaling.

Customer Service and Technical Support

We've only had good experiences.

Initial Setup

I wasn't involved in the setup.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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