New Relic APM Review

We're all privy to data at the same time, whereas before we only had siloed views that provided limited data. However, it needs ways to extract data to other platforms such as mobile.


Valuable Features

It’s fast! I have a tab open all the time and I don’t have to refresh the page, I just glance at it. It provides easily digestible information.

Improvements to My Organization

We all look at the data, so we are all privy to the data at the same time. Before, we only had siloed views that provided limited data.

Room for Improvement

  • Slack-integration
  • JIRA integration for ticket creation
  • It needs ways to extract data to other platforms such as mobile. The docs in API and dashboards seem to be a little behind and overly verbose, I don’t want to have to jump back and forth.

Stability Issues

There's no problem with stability, but I had one annoying problem where I wasn’t part of the right group, but New Relic fixed it for me.

Scalability Issues

We don't have much experience with scaling it, but we've been able to scale to a mobile platform.

Customer Service and Technical Support

We've had good experiences with technical support.

Initial Setup

I wasn't involved in the setup.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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