New Relic APM Review

We chose New Relic because of its deep integration with Drupal.

Improvements to My Organization

We are a web development agency, focused on Drupal CMS. As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in. New Relic provides deep analysis for data and server health so it lets us know of network bottlenecks before we deliver the project to enhance our product. Therefore, we can be sure that we deliver the best value for our customers.

Valuable Features

In our experience, the Server Insights are valuable.

Room for Improvement

Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres.

Stability Issues

We had no issues with the performance.

Scalability Issues

It's been able to scale for our needs.

Customer Service and Technical Support


Initial Setup

It was easy and we documented all the steps that we took to make it easy for everyone. You need to be a server admin of course to do it, but you don't need much experience to install and run New Relic.

Implementation Team

We did it in-house, you just have to follow the documentation.

Pricing, Setup Cost and Licensing

It would be nice if we could buy it annually instead of monthly.

Other Solutions Considered

We evaluated many products, and chose New Relic because of its deep integration with Drupal.

Other Advice

If you are using Drupal you should get New Relic. I would say that even if you don't use Drupal, you should get it. New Relic helps us to improve our team quality and to get our projects done with best practices. It will help you get to know everything about your infrastructure.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Add a Comment
ITCS user

author avatarAnton Kasimov

Hi Abdullah! Could clarify few valuable metrics for Drupal which you're measuring with NewRelic? Thank you

author avatarThomas_Smith
Real User