New Relic APM Review

It has helped us maintain a much higher uptime than we had previously


What is our primary use case?

We use it for server monitoring and strictly for our EC2 instances.

How has it helped my organization?

It has helped us maintain a much higher uptime than we had previously.

It fulfills the need that we had for the product.

What is most valuable?

Server uptime is its most valuable feature.

What needs improvement?

We have had issues with our agents going offline.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The stability has been fine.

What do I think about the scalability of the solution?

Our environment has 25 servers.

How is customer service and technical support?

The help from the technical support has always been good.

How was the initial setup?

We have to install an agent on each of our instances.

Which other solutions did I evaluate?

New Relic was the main product that we looked at.

What other advice do I have?

If you are looking for this specific type of application to keep a record of your inventory, then it does exactly what it is supposed to do.

We use their cloud version of it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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