New Relic Browser Review

Good application performance monitoring and load-balancing capability


What is our primary use case?

We use the Synthetics component to evaluate load balancing and monitor the average throughput of data on the system.

What is most valuable?

The most valuable features are infrastructure monitoring and application performance monitoring (APM).

We are developing alerts and methods using the New Relic Query Language (NRQL).

What needs improvement?

The licensing cost is a little high and it should be brought down.

It would help customers if there were an on-premises version available.

For how long have I used the solution?

I have been using the New Relic Browser for five or six months.

What do I think about the stability of the solution?

We have had no issues with respect to stability.

What do I think about the scalability of the solution?

Scalability has not been a problem.

How are customer service and technical support?

We have not needed to contact technical support.

Which solution did I use previously and why did I switch?

I am using Dynatrace at the same time and I don't see much difference between the tools in terms of setup. In terms of usability, Dynatrace makes it easier to get the information that I want.

How was the initial setup?

It is really easy to onboard a new application with New Relic. There are a couple of things to be installed and configured. Overall, it is simple and straightforward and I don't see much of a challenge.

What about the implementation team?

We have an in-house technical team for implementation and deployment.

What's my experience with pricing, setup cost, and licensing?

This is an expensive product.

What other advice do I have?

This is a solution that I definitely recommend. If you want to keep monitoring your site and find the performance of it, this is a good option to do so. 

I would rate this solution and eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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