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New Relic Insights Review

Using analytics as an application database is nice, but error handling and reporting is a little lackluster. They are, however, announcing a whole new analytics approach.

Valuable Features

It integrates everything, which is awesome.
The level of detail and customization, and integrating Insights with an application.
Using analytics as an application database.
DevOps for marketing.

Room for Improvement

Error handling and reporting is a little lackluster, but they're announcing a whole new analytics approach.

Use of Solution

We have a big deployment and use all of their product offerings except Mobile and Plugins. We use APM, Browsers, and Insights.

Scalability Issues

No issues. It’s expected since they’re cloud based.

Customer Service and Technical Support

They’ve been friendly and responsive.

Other Solutions Considered

We compared them to others, but they seem to be pumping out more features. Insights has no competition. They pump APM and browser data automatically so that it’s all seamlessly integrated into their insights.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

Dec 02 2015

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