What is most valuable?
It has the ability to simulate real-world testing outside of the US, emulating conditions outside the US with remote-access. The rest of world doesn’t have internet the way we do. Because we’re a cloud-based solution, it doesn’t perform consistently the same because of internet issues in other countries.
When our app passes critical threshold, can quickly go to Transactions and/or Database views and immediately see the code areas causing the issue. Saves so much time in debugging our code and environments.
Allows us to test and monitor performance for our international deployments in Asia and Central America throughout the release cycle.
How has it helped my organization?
It replicates testing, and we have a much higher level of functional and scripted testing across our application. We can execute test cases as they’re meant to be.
What needs improvement?
I honestly can't think of any areas for improvement. It's a complete solution that gets a 10/10 in my book. I really can’t find anything that I don’t like about these apps.
What was my experience with deployment of the solution?
No issues with deployment at all.
What do I think about the stability of the solution?
We've encountered no issue with stability.
What do I think about the scalability of the solution?
There have been no issues with scalability.
How is customer service and technical support?
Once I had to file a support ticket which was resolved on the same day. It may have been a setup ticket for the kind of test we wanted to run.
How was the initial setup?
We had no problems setting it up as it was very straightforward.
Which other solutions did I evaluate?
We didn't consider any other solution.