What is most valuable?
- The most flexible product to automate deployment process based on the existing infrastructure
- Capacity to rationalize deployment process according to technologies
- Capacity to manage deployment error with the option to start, stop or pause the process
- Dashboard to follow deployment life-cycle
- Capacity to interact with all technologies of information system as change management, load balancing, application server, database etc.
How has it helped my organization?
We have automated the deployment of our most important and complex web application. We needed four hours to deploy it with some continuous integration tools and manual procedures.
The development team needed to increase the number of deployments. In 12 days, we have automated this application and increased the deployment from 70 applications to 350 in three months. Additionally, we have automated 250 applications in one year in this tool.
What needs improvement?
- Release Management
- Cache management for agents
For how long have I used the solution?
I've used it for three years.
What was my experience with deployment of the solution?
You always discover issues with deployment the first time you use a deployment process. Beginning by deploying on a development environment, the risk is reduced. We never met bugs with the tools during a deployment.
What do I think about the stability of the solution?
Never had any stability issues.
What do I think about the scalability of the solution?
Never, if the action type doesn’t exist you can create it by yourself.
How are customer service and technical support?
8/10. Support can be better but year to year it gets better. You can also contact developers using the community or during user-groups in London to share your ideas and new features you want to see in new releases. Technical Support
7/10 because they can be more efficient to solve issues, and you always have to prove that the issues don’t come from your infrastructure but from the product.
Which solution did I use previously and why did I switch?
I switched from CA Release Automation (Nolio) to Serena Release Automation one time because Nolio was a partner of Serena. When Nolio was bought by CA Technologies, the partnership was broken so Serena advised the client to migrate to a new tool (UrbanCode).
How was the initial setup?
You need an expert to initialize the project. Initial setup of the product is simple as you follow a methodology. This is true for all products.
What about the implementation team?
We used a Vendor Team from CA and in England or France they have a good level of knowledge. Also, an expert such as myself is also a good solution.
What's my experience with pricing, setup cost, and licensing?
Confidential but not much compared to the large perimeter we had to automate.
What other advice do I have?
Methodology to model the deployment process and the communication between development and operation are the most important.
You also have to define your requirements in order to choose the best product, if you can’t CA Release Automation is the most flexible product to adapt itself to your organization.