Application monitoring : transaction traces, profiling, low request, time spent by layers, alerting (SLA) and reports.
Follow up on transactions with errors. Identification of the "Top 5" transactions and SQL requests for optimization.
Zoom on graphs.
Improvements to My Organization
We have used the solution for 2 years in SaaS mode. Very easy to install and configure.
Identify root cause on the code level issues and check response time to improve applications.
Great reduction in resolution time: proactive identification of errors before users send incidents.
Room for Improvement
There is room for improvement on the portal to access the collected data, but it has already been enhanced with great zooming features.
Administration through the portal may be improved too, but the customer-client relationships is very smooth, easy and reactive by email for now.
Use of Solution
Not with the solution itself but with the infrastructure component (opening of firewalls...)
No issues with stability.
No issues with scalability.
Customer Service and Technical Support
Great and reactive. We also found consulting capabilities regarding perdormance issues on some of our applications Technical Support
Great response time and pertinent answers.
No but the position of Nudge is great the relation use/price is terrific.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Oct 18 2015