Objective ECM Review

The ability to have duplicate document names is very useful for content migration. During trouble-shooting you will discover that the logs are all over the place.


Valuable Features:

The ability to have duplicate document names is very useful for content migration. Document id accessible by URL, which makes for easy integration, as does the REST API - thanks to which I was able to create a mobile app in a couple of days.

Room for Improvement:

During trouble-shooting you will discover that the logs are all over the place - even on servers you would not expect - and fragmented into dozens of files, yet the detail is excellent. It's Java execution logs, so needs a bit of interpretation skill, though. 

Speaking of Java, the web interface requires JRE and degrades in mysterious ways without it: No warnings or graceful fall-back. The web UI is otherwise VERY awkward and limited in functionality. The Windows client on the other hand is extremely dated but rich in functionality - not pretty, though. Despite the API, there is no vendor support for integration into any other systems except through HTML frames.

Initial Setup:

Upgrades can be nightmares, partly because there can be architecture and engine changes in minor version increments. Cost is high for what you get.

Implementation Team:

Installation and licensing is very tricky and requires consultant on site for days or weeks.

Disclosure: My company has a business relationship with this vendor other than being a customer: I used to work for the vendor - Objective
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