ObserveIT Review

Ticketing and issue management need to be improved but it helps with compliance regulations.

Valuable Features

  • Meta data search
  • Alert generation

Improvements to My Organization

I'm a consultant who implements these for customers. Helps compliance regulations.

Room for Improvement

Ticketing and issue management. Based on the new system, one needs to go through the sales people. Also, maybe some training for new features.

Use of Solution

I've used it for approximately two years.

Deployment Issues

No issues encountered.

Stability Issues

No issues encountered.

Scalability Issues

I haven't tried to scale it.

Customer Service and Technical Support

Customer Service:

Good - 8/10.

Technical Support:

Good - 8/10.

Previous Solutions

No previous solution used.

Initial Setup

It is straightforward.

Other Advice

Go for it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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