What is most valuable?
If you have a global solution, you can go from one product to the other very easily. And then you can share data between all the different Office tools which is good because participation and sharing is very good. That's the most important aspect of Office 365.
For how long have I used the solution?
I have been using Office 365 for four years.
What do I think about the scalability of the solution?
We don't have any problems with scalability. We have around 150 users.
How are customer service and technical support?
We have an internal IT support team. So we send any problem to IT support and they contact Microsoft if needed.
How was the initial setup?
I'm not the one doing the setup, so I don't know exactly how long it takes and if it was difficult, but I think it went quickly.
What other advice do I have?
I would recommend it because it's rather user friendly and we don't have any particular problems. I would recommend it to a company without a problem.
A need that a company like ours has is that we want to be able to have data flow into one tool, for example, for all the management of tasks through the company and workflow of who is doing what and so on. There are no real solutions for this at the moment in Office 365. It would be nice if they could implement this in the next release, so we can have one solution from one company giving us the whole data and flow of data into the company.
I would rate Office 365 an eight out of ten.
Which deployment model are you using for this solution?