Office 365 Review

Provides version control and helps manage the assignment of tasks.

What is most valuable?

People tend to keep their mistakes hidden. With version control, you only have access to what you need. Managing assignments of tasks can make a team effort be more transparent. The solution keeps people honest.

How has it helped my organization?

Team members can work together and make them more accountable.

What needs improvement?

I would like to see improvements in connections to external content types and their connectors.

While consulting at a client’s office, I found it very difficult to connect SharePoint designer external content types to the IBM AS400 iSeries connector. I was also trying to connect to the JDE connector.

For how long have I used the solution?

We have used this solution for six years.

What do I think about the stability of the solution?

At first there were some stability issues. However, Microsoft got much better with it over time.

What do I think about the scalability of the solution?

I did not encounter any issues with scalability.

How is customer service and technical support?

I would rate technical support with an 8/10.

How was the initial setup?

It was easier to set up in the earlier versions. Now it has many more bells to ring.

What's my experience with pricing, setup cost, and licensing?

Cost to value is much better than on premise SharePoint.

Which other solutions did I evaluate?

We evaluated Amazon Web Services.

What other advice do I have?

Do your homework first, plan governance, and then pull the trigger. Use a migration tool to add metadata to file share documents.

Disclosure: My company has a business relationship with this vendor other than being a customer: We do consulting services using Microsoft products only.
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