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Office 365 Review

Tools For Teamwork, Productivity, And Administration​

What is most valuable?

Office 365, Skype for Business Online, SharePoint.

How has it helped my organization?

Less overhead, work anywhere/anytime. Tools for teamwork, productivity, and administration.

What needs improvement?

The ability to work with SharePoint from within the Office applications is limited. (There is still a need for third party tools like Harmon.ie).

For how long have I used the solution?

Five years.

What do I think about the stability of the solution?

Negligible.

What do I think about the scalability of the solution?

Negligible.

How are customer service and technical support?

High level of technical support from Microsoft.

Which solution did I use previously and why did I switch?

On-premises: Office 1010/2013/2016, Sharepoint Server, Skype/Lync farm. We switched because of the ease of administration and reduced overhead.

How was the initial setup?

With the help of a clear project plan and adoption plan, implementation of Office 365 is mostly straightforward. SharePoint does need more attention. Mostly adoption issues.

What's my experience with pricing, setup cost, and licensing?

Contact Microsoft about any pricing issues.

Which other solutions did I evaluate?

No.

What other advice do I have?

Adoption is key! Don't push it. Especially for users who are used to working with traditional tools, it will be hard to adopt a new way of work.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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