Okta Customer Identity Review

Many vital functions, stable, and priced well


What is our primary use case?

The main use for the solution is for security. It can provide multifactor authentication to allow more security when accessing server applications or different types of services.

What is most valuable?

I think all the functions of the solution are vital and important because life cycle management is important for some companies. The Single Sign-On feature is fantastic for different customers and advanced server access is really good for access to the servers.

What needs improvement?

All of the governance functionality and privileged account management could be improved.

For how long have I used the solution?

I have been using the solution for approximately six months.

What do I think about the stability of the solution?

The stability of the solution is great.

What do I think about the scalability of the solution?

There are approximately 50 people using the solution in my company.

How are customer service and technical support?

We have been satisfied with the support for this solution.

How was the initial setup?

I have heard my technical team say the installation is easy.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is fair for what it offers.

What other advice do I have?

I would recommend this solution.

I rate Okta Customer Identity a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
**Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
Find out what your peers are saying about Okta, SecureAuth, Akamai and others in Customer Identity and Access Management. Updated: September 2021.
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