Okta Review

Single portal to access and manage applications


What is our primary use case?

Intergated on-prem and cloud applications on multi-tier domains and user identity accessing applications hosted on cross domains. Full fleged automation using AD and Okta groups for app assignment. 

Lifecycle Management of apps on our Okta tenant. 

How has it helped my organization?

  • Central administration of Apps
  • Auto activation of user accounts/ Just-In Time Provisioning
  • Global App availability
  • Less or No Administration required

What is most valuable?

1. Active Directory Sync, as its useful for pre-assigning apps, can also be used for de-provisioning apps for exiting users

2. Shared apps with common password can now be managed centrally without revealing the credentials

3. User and Apps Management

4. Desktop Single Sign On

5. Auto-provisioning

6. Flexibility to integrate In-house applications

7. Password Self Service

8. Support non-domain users

9. Group based app assignment (okta, AD, pushgroup)

10. Adaptive MFA

11. Workflow for app requests

What needs improvement?

Command line access

Reporting

For how long have I used the solution?

Since 2015

What do I think about the stability of the solution?

It's very stable we have 99.999% uptime on the base

What do I think about the scalability of the solution?

Very high and secure, we have more than 170+ apps secured for sso

How are customer service and technical support?

Customer Service:

9 out of 10

Technical Support:

9 out of 10

Which solution did I use previously and why did I switch?

Yes, we had previously used a different solution which was replaced by Okta. Non-scalability was the major drawback of our previous solution.

How was the initial setup?

Initial setup is straightforward, simple and easy to manage

What about the implementation team?

Some apps needed assistance from Okta support team.

What's my experience with pricing, setup cost, and licensing?

Setup is simple if you are an AD admin, cost comparison is nominal compared secured access

What other advice do I have?

KB article from Okta is very detailed just spend some time on the okta

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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