Okta Review
Single portal to access and manage applications


What is most valuable?

1. Active Directory Sync, as its useful for pre-assigning apps, can also be used for de-provisioning apps for exiting users

2. Shared apps with common password can now be managed centrally without revealing the credentials

3. User and Apps Management

4. Desktop Single Sign On

5. Auto-provisioning

6. Flexibility to integrate In-house applications

7. Password Self Service

8. Support non-domain users

How has it helped my organization?

  • Central administration of Apps
  • Auto activation of user accounts/ Just-In Time Provisioning
  • Global App availability
  • Less or No Administration required

What needs improvement?

Command line access

Reporting

For how long have I used the solution?

3+ Years

What was my experience with deployment of the solution?

Some SAML apps were initially a trouble to configure but this got easier over time.

How is customer service and technical support?

Customer Service:

8 out of 10

Technical Support:

8 out of 10

Which solutions did we use previously?

Yes, we had previously used a different solution which was replaced by Okta. Non-scalability was the major drawback of our previous solution.

How was the initial setup?

Initial setup is straightforward, simple and easy to manage

What about the implementation team?

Some apps needed assistance from Okta support team.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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