Okta Review

It made things a lot easier, especially with passwords

What is our primary use case?

We use it as an SSO hub for applications to be added/removed from users' profiles and troubleshooting, as well as an active directory. 

I work at a service desk providing IT support to PayU international and Naspers.

How has it helped my organization?

It made things a lot easier, especially with passwords. You have one password that you have to remember, not a thousand for each application that you use for work.

What is most valuable?

We can have all our applications in one central base where you can log into it and access it without having to enter your password for each application. This is because it saves your credentials and updates them accordingly.

What needs improvement?

On the admin side, we can create our own passwords instead of generating one, which is usually difficult to explain to a user. Otherwise, the application is pretty awesome.

For how long have I used the solution?

Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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