Okta Workforce Identity Review

Provides a very useful single sign-on feature for all our applications


What is our primary use case?

My primary use case is to have a single sign-on and to have identity access management. I'm the team management manager and we are customers of Okta. 

What is most valuable?

Having a single sign-on to all our applications.

What needs improvement?

With the device applications, when you are checking the logs, you can't hide the device and that's a feature that's missing. I'd like to see MDM source added. 

For how long have I used the solution?

I have used this solution for a year. 

What do I think about the scalability of the solution?

The solution is good on scalability and stability. 

How are customer service and technical support?

The company has very good tehnical support and they respond quickly. 

How was the initial setup?

The initial setup wasn't so easy but it wasn't too complex either. We had assistance from Okta for the installation. Implementation didn't take long, maybe two or three days but we had some issues with some applications, and we had to postpone our deployment for about two months because of that. There's no maintenance required. We have about 300 users dealing with the solution in the company and it's used daily. We have no plans to increase usage for now.

What's my experience with pricing, setup cost, and licensing?

I think the approximate cost for the license is somewhere between $20,000-$21,000 a year and that includes everything. 

What other advice do I have?

I think this is a good solution, I would recommend it. 

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

Private Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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