Okta Workforce Identity Review

Easy to set up, good documentation, and supports YubiKey

What is our primary use case?

We use this product to control access to applications.

What is most valuable?

The most valuable features are identity management and OpenID.

At this time, Okta is doing really well and covering every aspect. Everybody in the company knows Okta and how to work with it.

The support for YubiKey is really good because you don't actually have to type in your username and password. Everything is taken care of, automatically.

What needs improvement?

There are some issues with the interface that can be improved.

For how long have I used the solution?

I have been working with Okta Workforce Identity for more than three years.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

This is a scalable solution and we have more than 10,000 users.

How are customer service and technical support?

They provide a lot of support but there are still places where we get stuck.

Which solution did I use previously and why did I switch?

Prior to Okta, we were working with Active Directory.

We are using Azure for authentication and I really like Okta compared to that. Okta is more extensive than the product from Microsoft Azure.

How was the initial setup?

The initial setup is really easy.

What about the implementation team?

We have three people for maintenance.

What's my experience with pricing, setup cost, and licensing?

The price of this product could be lower. It's just like Box, where when it first came on the market the price was lower. Once people started using it, the price increased.

Which other solutions did I evaluate?

I am looking forward to seeing what Azure Active Directory has to offer. Microsoft is giving Okta competition in terms of pricing and other features.

What other advice do I have?

In summary, this is a good product but it is not perfect. There are some areas that need improvement.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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