One Identity Active Roles Review

Offers automatic provisioning for multiple applications/systems and a virtual directory structure

How has it helped my organization?

  • Automation of manual identity management operations (provisioning and deprovisioning).
  • Solving security and compliance issues is easy.
  • Operational issues are much easier and more reliable with Quest ActiveRoles's directory layer and portal.

What is most valuable?

It provides automatic provisioning for many applications and systems, including in-house applications and cloud applications. Also, it offers a virtual directory structure and a new directory layer between users and physical directories. Management and monitoring become easier.

What needs improvement?

Scripting options in different languages.

For how long have I used the solution?

Under four years.

What do I think about the stability of the solution?

Not yet.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

It is excellent. Quick and useful answers.

They also have a large community portal where you can find a lot of information.

Which solution did I use previously and why did I switch?

I didn't use any other solution, but I evaluated many solutions.

How was the initial setup?

It was simple. I didn't have a problem. It took half a day.

What's my experience with pricing, setup cost, and licensing?

There is a simple user-based licensing model. Not complicated.

Which other solutions did I evaluate?

Yes. NetIQ, FIM, Oracle, CA, IBM, and SailPoint.

What other advice do I have?

Choose your project team well. Remember that analysis of all processes is very important. Don't forget that testing is also very important after each development.

Which version of this solution are you currently using?

7.1
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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It's valuable to us in that it resembles the native tools that most people have grown accustomed to... Active Roles resembles traditional tools, such as from Microsoft. That is really good because it eases the way people interact with the tool.
The AD and AAD management features of this solution are really good... They offer added value by showing more fields such as password age and the statuses of some things that we normally wouldn't see.
It gives us attribute-level control and the AD management features work very well.
The provisioning and deprovisioning saves a lot of time and skips a lot of errors.
Having a tool to manage all changes to AD from a single pane of glass is awesome.
The biggest thing for us is Active Roles saves a lot of man-hours in keeping groups up-to-date manually or trying to write some sort of script that you have to run, so we don't have to reinvent the wheel. Instead of when every time somebody joins a department, then somebody has to remember to put in a request to add "meet user Joe" to this group, the solution does it automatically for us. Therefore, it saves our business and IT staff time because they do not have to process requests since Active Role can do it for them.
Because of Active Roles, we're able to synchronize on an even more regular basis. It enables us to provide even more information to the Active Directory, which helped us to group our users in a more consistent manner.
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