One Identity Manager Review

Configuration & implementation was complex as we had complex requirements, but could quite easily be done simply.


Valuable Features

  • GUI
  • Reporting capabilities

Improvements to My Organization

Allows the delegation of permissions related to identity management and also visual representation of the configuration as opposed to having to go through loads of scripts which was the case with our previous solution.

Room for Improvement

Job server engine -

  • Performance
  • Loadbalancing

Use of Solution

One year.

Deployment Issues

Not yet.

Stability Issues

Not yet.

Scalability Issues

More than one job server cannot be allocated per target/source system which can be a performance bottleneck,

Customer Service and Technical Support

Customer Service:

Good.

Technical Support:

Good.

Previous Solutions

Previous solution was an in house written application. We switched due to support reasons as well as outdated technology and a lack of functionality.

Initial Setup

Configuration and implementation is a complex process as we had complex requirements, but could quite easily be done in a simple way.

Implementation Team

We implemented via a combination of an in house team and a vendor partner. Their level of expertise was very good.

Other Solutions Considered

Yes we chose Dell One over Oracle IDM, IBM, NETIQ, and MS FIM.

Other Advice

Have a team of dedicated staff for the implementation who are given enough time to understand the many dimensions of the tool.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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