OneTouch AT Network Assistant Reviews

Name: OneTouch AT Network Assistant
Brand: NetAlly
Rating: 5 (6 reviews)

4.5 out of 5

6 reviews
100% willing to recommend

351 followers

What is OneTouch AT Network Assistant?UNIXBusinessApplication
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The OneTouch AT Network Assistant is an automated All-in-one network tester for Ethernet and Wi-Fi troubleshooting and performance validation. The OneTouch AT troubleshoots desktop SIP/SCCP based VoIP problems in real-time with inline call monitoring, logging, and scoring. The OneTouch AT can automatically discover Wi-Fi devices and key device properties, including new 802.11ac access point and clients.

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OneTouch AT Network Assistant is the #12 ranked solution in top Network Troubleshooting solutions. PeerSpot users give OneTouch AT Network Assistant an average rating of 9.0 out of 10. OneTouch AT Network Assistant is most commonly compared to LinkRunner: OneTouch AT Network Assistant vs LinkRunner.

Buyer's Guide

Network Troubleshooting

March 2024

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Helped 767,319 peers since 2012

Featured reviews

JamesStout

IT Director at JVS Consulting

Oct 21, 2022

OneTouch is an entry-level testing tool that's coming to the end of its life, I believe, so it has limitations. For example, it can only test up to 1 gig of network speed. It would be helpful if they increased that to 10 gigs. It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses.

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Network Guy

Senior Information Security Analyst at Peterbilt Motors Co., PACCAR

Oct 13, 2016

The biggest improvement to my organization is with the LinkRunner 2000AT; that one has saved so much time for troubleshooting. Instead of having to get it up and down, up and down. Testing cables end to end. It allows me to test the cable by myself. Cutting out a half-hour’s worth of work down to minutes. I was able to justify it at my last three jobs, by having that much time saved for me to do troubleshooting. Whether it be the fiber or the copper, I can troubleshoot a lot easier just from one touch on the button. I’m able to map out whether it's a wearing problem, connector problem, somewhere in the middle, or if I need to look into it further. It helps me do initial troubleshooting a whole lot faster.

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it_user556530

Manager at a educational organization with 501-1,000 employees

Nov 21, 2016

The dashboard is one area with room for improvement. Before, it was a product from Fluke; now it's been bought by NetScout. I really would like to see graphics on the dashboard. Right now, there are no graphics. It only shows raw data, and it's kind of hard to decipher what it means. If I see it, I can do that, but if I'm not here and we need somebody else to read the data to me, it is a little more challenging. The GUI should be colorful, the way it was before. That's one thing. Another thing is it would have been better if they had embedded a management WiFi antenna. If you are in a location where there's no internet cable available, you're going to have to buy your own USB WiFi receiver in order to manage it remotely. Sometimes, I know the IP address I'm looking for, or sometimes I know the host name I'm looking for. On the Fluke, the software, there's no search box. I cannot search by IP address, or host name. I have to scroll over thousands of addresses to find what I'm looking for.

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OneTouch AT Network Assistant market share

As of March 2024, the market share of OneTouch AT Network Assistant in the Network Troubleshooting category stands at 1.9%, marking an increase of 75.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Troubleshooting

Key learnings from peers

Valuable Features

"OneTouch is easy to set up. You just plug it in, enter your details, and off you go. It only takes a few minutes as long as you've got Link-Live access or network access."

Room for Improvement

"It is also limited in the number of IP targets you can test. If you want to test how many hops or different sites, you should be able to hit a test button and say, "Right then, test these 20 IP addresses to see if I can reach them." It only does up to 10. Most of NetAlly's other devices, like the G2, can do unlimited addresses."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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OneTouch AT Network Assistant customers

Disney, Carnival Cruise Line, Solarity Credit Union, Del Monte Foods, Lung Bioengineering, Peterbilt Motors Company,Port Angeles School District, Philips Healthcare, Denver University