OpenText Documentum Review

Nice for document management but it's not too flexible


Valuable Features

Lifecycle management

Improvements to My Organization

We use it as a repository of our records.

Room for Improvement

The interface is not user-friendly, new meta data classes are not easy to create.

Use of Solution

6 months

Stability Issues

Not too stable.

Customer Service and Technical Support

Customer Service: AverageTechnical Support: Average

Initial Setup

Complex. We needed external help to set it up.

Implementation Team

Through a vendor team.
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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