OpenText ECM Review

Scalability is great. We can extend areas horizontally and vertically.


What is our primary use case?

Our primary use is for software development. It also offers capture. So far, we have been satisfied with the product. 

How has it helped my organization?

If you are an SAP user, you can store documents directly into OpenText without a connector. The connector is out-of-the-box, which is one of the key advantages that most customers are looking for.

What is most valuable?

It can be found in the original SAP, and no other product is offering it. OpenText has a very strong connector, which is called "ECM for SAP".

What needs improvement?

Mostly, we are looking for new, advanced UI features. Currently, the UI does not look great.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

It is a stable solution. It is one of the market leaders.

What do I think about the scalability of the solution?

Scalability is great. We can extend areas horizontally and vertically. So far, we have had no issues at all with the product.

Which solutions did we use previously?

We have been using OpenText from the beginning.

How was the initial setup?

The initial setup was straightforward.

What other advice do I have?

OpenText is a very strong offering from the engineering management side, as well with its SAP integration. Its weak point is the UI's look and feel.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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