OpenText EnCase eDiscovery Review

It is useful for an initial assessment as well as to crack cases

What is most valuable?

Most of the features of Encase are very user-friendly. Simultaneously, we can process many search operations: Multiple sorting and regular expression search are a couple of those features.

How has it helped my organization?

I had been using Encase as a digital forensicator professional for over a decade. I have used this to solve many cases. It is useful for an initial assessment as well as to crack cases. It is user-friendly. Currently, I am in the education field teaching a master's degree in cyber forensics and information security. I use this tool for giving demonstrations to students, and also for them to practice with it.

What needs improvement?

I suggest that if the mobile phone acquisition is embedded in the Encase law enforcement version, it would be very useful. As of now, only a few mobile phones, especially the smart phones, have the acquisition embedded.

For how long have I used the solution?

I have been using this tool for over a decade.

What do I think about the stability of the solution?

Not exactly.

What do I think about the scalability of the solution?

Not exactly.

How is customer service and technical support?


How was the initial setup?

The initial setup was not complex.

What's my experience with pricing, setup cost, and licensing?

It is a very useful tool. It is worth buying irrespective of price. I do suggest there should be an education license at a lower price.

Which other solutions did I evaluate?

I had been using both Encase and FTK.

I think any organization should have a combination of licenced tools and also open source, so they can compare our results.

What other advice do I have?

It is an essential tool to have in place in any forensic lab.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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