OpenVPN Review

Its best features include great documentation, community support, and easy to manage

What is our primary use case?

I have used this solution for five years (2008-2013) as the company's main business solution, and then, for a year (2017), as a custom solution for secure AWS access.

I was using it on AWS to create secure access to internal VPC services. It is a lightweight, easy to setup solution.

How has it helped my organization?

Several years ago, I was working on a Consumer VPN service provider, and OpenVPN was a great base to provide such services. It is much easier to scale and troubleshoot compared to regular Windows-based VPN solutions or PPTP daemon.

What is most valuable?

  • Easy to setup and manage
  • Great documentation
  • Community support

What needs improvement?

At the moment, I am not working too closely with the product.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

On a scale of one to 10, I would rate technical support as a nine.

Which solution did I use previously and why did I switch?

Just regular Windows Server PPTP/L2TP and Linux PPTP. OpenVPN is clearly better than the regular solutions.

How was the initial setup?

50/50 (straightforward/complex). It requires some experience of Linux server configuration. If you are an experienced Linux user, setup is pretty fast and simple.

What other advice do I have?

Enjoy implementing it!

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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