There are several valuable features for us, including ease of configuration of monitoring of new hosts/services, worker redundancy and load balancing, and the fact that it’s compatible with the plethora of existing Nagios plugins available on the web.
Improvements to My Organization
We have been able to drastically scale up and out our monitoring, after coming from a vanilla Nagios monitoring.
Room for Improvement
We are starting to hit the limits of how we can scale out. While the UI has always been snappy, it can take about 30 minutes from committing a configuration change to when that change is apparent in the UI, for example adding a service check to a host.
Use of Solution
We've used it for three years.
During deployment, we were required to perform some database tuning, but there were no show-stopping issues otherwise.
Previously, an upgrade brought about some issues of instability. We were able to work through them, though, with the help of Opsview support.
We are just starting to reach the limits of scalability. We have ~3,500 hosts and ~40,000 services.
Customer Service and Technical Support
Customer service is very good. They're quick to respond and persistent when working through a major issue. Technical Support
The technical reps know the product well.
We previously used Vanilla and Nagios. We needed a solution that was scalable but still supported our existing plugins.
The initial setup was somewhat complex, particularly importing our existing Nagios configuration into Opsview. We also deployed with several worker nodes.
Deployment and management is done entirely with our in-house team.
Other Solutions Considered
I believe we also looked at Nagios XI.
Take the opportunity to review all of your monitoring policies if you decide to migrate to this product.
Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Mar 28 2016