Opsview Monitor Review

The alerting, graphs, and customization of alerts are valuable.

What is most valuable?

There are various features in Opsview that our organization finds valuable. We love the accurate alerting, graphs, and customization of alerts.

How has it helped my organization?

It has improved our up time and we are better able to identify issues before users find out.

What needs improvement?

I would like to see a bit more with the Jasper Reporting, but not a major issue.

For how long have I used the solution?

I've been using it for three years; however, our organization has been using it for over five years.

What was my experience with deployment of the solution?

No deployment issues.

What do I think about the stability of the solution?

No stability issues.

What do I think about the scalability of the solution?

No scalability issues.

How is customer service and technical support?

Customer Service:

Customer service is great; always responsive, within minutes at times.

Technical Support:

Technical support is great; have yet to have an issue that wasn't resolved within a day.

Which solutions did we use previously?

We previously just used plain old Nagios. Opsview did way more of what we needed.

How was the initial setup?

Initial setup was straightforward.

What about the implementation team?

An in-house team implemented it.

What's my experience with pricing, setup cost, and licensing?

Make sure to consider scaling and what features you actually need.

Which other solutions did I evaluate?

Before choosing this product, we did not evaluate other options.

What other advice do I have?

Great solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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