OptiView XG Review

A portable and durable solution. It's also easy to upgrade hardware to current standards.

Valuable Features:

  • It's an integrated, purposed package. 
  • It's fairly portable, durable, and usually easy to upgrade hardware to current standards (10gb for example).

Improvements to My Organization:

Troubleshooting becomes less of a mystery, particularly when showing the problem to other people. It's a lot more difficult showing someone Wireshark and explaining what's going on. I can lend my Linkrunner to Help Desk and have them check out a port with little training. I can show the problem on an OptiView and the graphs will make it easier to understand.

Room for Improvement:

Hard to say for sure, but I'd almost want to see what a VM appliance version would be like. You would definitely miss out on AirCheck and AirMagnet but perhaps the cost could go down quite a bit and you'd still have about 80% of the product. Also, I've never been a fan of the touchscreen. I have big fingers and don't always have the stylus handy. The device is not convenient for holding in one hand.

Use of Solution:

I've used many Fluke Networks products since 2000 when I worked at Disney. This includes OptiView, One-touch, AirCheck, Linkrunner, etc.

Deployment Issues:

Typically, I encountered no issues at all beyond the initial learning curve. However, the OptiView really is more for experienced network troubleshooters.

Stability Issues:

I've never encountered a problem like this with Fluke Networks products.

Scalability Issues:

With the cost it's hard to justify having more than one in our school. Also, the OptiView is overkill for 90% of the troubleshooting I do, making the much more portable Linkrunner, One-touch, or AirCheck better options. I've literally thrown those products in my back pocket.

Previous Solutions:

I've tried some different software solutions in the past. I've switched to Fluke Networks products because having an all-in-one tool is more convenient, and the way information is presented makes it easier to share knowledge.

Initial Setup:

The initial setup is always ways straightforward IF the network is set up correctly in the first place.

Implementation Team:

We implemented in-house.

Other Advice:

Know your audience and IT technical level. You cannot hand this over to desktop support and expect immediately results like with the One-Touch. However, this is still an easier product than interpreting Wireshark, or other similar software. It's also easier to show to others and explain plainly.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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