OptiView XG Review

We've rented units to resolve issues on customer networks. It has streamlined and simplified troubleshooting problems.


What is most valuable?

Line-Rate Packet Capture, AirMagnet Integration, ClearSight Analyzer Software.

How has it helped my organization?

It has streamlined and simplified troubleshooting complex networking problems that would be nearly impossible to uncover with other products.

What needs improvement?

The price could come down quite a bit.

For how long have I used the solution?

About 1 year

What was my experience with deployment of the solution?

No

What do I think about the stability of the solution?

No

What do I think about the scalability of the solution?

No

How are customer service and technical support?

Customer Service: 9/10Technical Support: 9/10

Which solution did I use previously and why did I switch?

We previously used other solutions but switched for some of the advanced features and ability to capture at rates higher than 1Gbps.

How was the initial setup?

Straightforward, if you want a complex configuration it is possible but not required to gain the main benefits from the product.

What about the implementation team?

Obtained training from a certified Fluke Networks vendor, they are at a 10/10.

What was our ROI?

We have not purchased the product due to the high cost. We have rented units as necessary to resolve issues on customer networks.
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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