What is most valuable?
For me, it's the clearsight, the possibility to capture and see clearly what is occurring is fantastic. Previously, I would spend hours and hours checking the flow of traffic using Wireshark for example.
How has it helped my organization?
I work for a Cisco partner company and and a certain part of the demand of our customers is characterized in troubleshooting of their networks. We always use the OptiView XG to detect failure points on the network of our customers, because it is fast to identify problems. We've solved problems involving spanning tree, duplicity mac address, timeouts for databases, delay and latency and so on, all this using the OptiView XG.
What needs improvement?
I think that the discovery of a network can be improved if the OptiView would recognize more kinds of devices independent of the manufacturer.
For how long have I used the solution?
I used it for less than one year, but it was enough to see how powerful the OptiView XG is.
What was my experience with deployment of the solution?
No, deployment has always been easy. I never had any issue with it.
What do I think about the stability of the solution?
No, the device always was very stable.
What do I think about the scalability of the solution?
No, we were able to use the OptiView for small businesses and large companies.
Which solution did I use previously and why did I switch?
My company always used the OptiView XG.
What about the implementation team?
I only did implementations through a vendor team and their level of expertise was good.
What was our ROI?
Time: we used to spend days with a lot of IT workers from different areas. This time spent was reduced by hours. We're able to find the problem and hand it over to the responsible team solve it.
What's my experience with pricing, setup cost, and licensing?
It was easy, as I mentioned earlier, we only need to understand the problem of the customer and we then define an action plan, in other words where to put the OptiView XG, what devices we need to pay attention to.
Which other solutions did I evaluate?
Well, Wireshark for example, but the problem was that we needed to understand a lot of the customer's topology and to mitigate and analyse the errors which was a waste of time.
What other advice do I have?
With this product there is no longer a need to spend hours and hours solving problems related to networks. You can get a report on the origin of the problem and deliver it to the responsible team to solve it.