OptiView XG Review
Helps us troubleshoot problems faster than we would normally be able to.


Valuable Features

It's too soon to tell.

Improvements to My Organization

OptiView XG helps us troubleshoot problems faster than we would normally be able to.

Use of Solution

We've been using the solution for about 2-3 months.

Deployment Issues

We didn't have any issues with deployment.

Stability Issues

We didn't have any issues with stability.

Scalability Issues

We didn't have any issues with scalability.

Customer Service and Technical Support

Customer Service:

I would give it a 9. It's Fantastic.

Technical Support:

I've never had to use it.

Previous Solutions

We used an earlier version of Optiview and we switched as an upgrade to the solution.

Initial Setup

The initial setup was straightforward and simple.

Implementation Team

It was implemented through a vendor team who were excellent. I would give them a 9/10.

Pricing, Setup Cost and Licensing

I have no advice as licensing and purchase were not an issue for us.

Other Solutions Considered

We didn't evaluate any other solutions.

Other Advice

You can't go wrong with it!

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

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