OptiView XG Review

The product has helped with troubleshooting and has simplified the way the organization functions.


What is most valuable?

  • Interface
  • Ease of use

How has it helped my organization?

It has helped with troubleshooting and has simplified the way the organization functions.

What needs improvement?

None.

For how long have I used the solution?

I've been using it for a year, on and off.

What was my experience with deployment of the solution?

We didn't have any issues with deployment.

What do I think about the stability of the solution?

We didn't have any issues with stability.

What do I think about the scalability of the solution?

We didn't have any issues with scalability.

How are customer service and technical support?

Customer Service:

9/10

Technical Support:

9/10

Which solution did I use previously and why did I switch?

No, this is the first monitoring solution we've used.

How was the initial setup?

It was straightforward.

What about the implementation team?

It was implemented through our in-house team.

Which other solutions did I evaluate?

No, this was the only solution we considered.

What other advice do I have?

I would recommend trying it out first and making sure it fits your needs.


Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.

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